Tim and the team were excellent. We had a Vending machine installed at the theatre, they went out of their way to go above and beyond. Very knowledgable when explaining everything and training us on how to use the machine, and very understanding considering this is our first machine we had no knowledge of how to use it. Excellent customer service would highly recommend. Chairman Hyde Festival Theatre.
Worked with TDR Vending for other 15 years. Incredible company have that attention for detail and always go that extra mile. Thank you
What an excellent service! They go above and beyond with their service and equipment. Nothing is too much or a problem at all for them. I would highly recommend this company for anyone, very professional.
Had Tim come out a couple of times to have a look at our vending machine that had been playing up, safe to say he really knows his stuff and was able to identify the fault both times with ease and also explained everything that needed to be known on how to make the machine operate smoothly. Definitely recommend Tim and his expertise!
Tim is a vending guru. The man knows everything and anything about vending. We first came across Tim when Covid hit and we were looking to roll out facemask vending machines across the UK whilst most other vendors had all but closed their doors. Tim managed to procure the required equipment, refurbished and repurposed it for our specific needs and specifications. Within a short time we had 15-20 units all around the UK and in prestigious locations like Hamleys Regent Street and the UK's only self-service facemask shop in Carnaby Street where Tim engineered the fitting of a huge vending machine through an impossibly small and raised door. Our relationship continued, with Tim assisting both on call and on site maintenance, training of staff, restocking and re-configuring of vending machines, deliveries and collections (often from the most awkward of locations). On top of all of this, Tim is a lovely, honest extremely hard-working and transparent person and would always be on hand to give us advice and the benefit of his wealth of industry knowledge whenever we called. I would recommend TDR for any of your vending needs. They always have a solution!
We have a 1980's Coca Cola machine which had a lock problem and a coin changer problem. After trying some other companies, including Coca Cola themselves i didn't think anyone was interested or couldn't help. I then found TDR and not only did they have the spares and know everything about our machine, they were onsite the next morning to change the parts and within one hour we had an up to date working machine and a lot of extra knowledge to go with it. Excellent service, polite, knowledgeable and very fair pricing. Can't fault the service. Thank you.
I can’t even begin to explain how grateful I am to TDR Vending Services for being so incredibly efficient, beyond helpful, friendly and professional. The service I received was second to none, the problems were fixed quickly, and I’ve now gained to much knowledge from Tim. Nothing was too much trouble, they’ve really gone above any beyond, and surpassed any of my expectations. I would recommend them in a heartbeat, and my only regret is not finding TDR Vending sooner. Thanks again!
Being new to the vending machine world we did not know who to turn to when our machine failed to work . We contacted TR Vending and received a simply brilliant service - they tried to solve it on the phone at no cost but when the problem seemed to be more complicated they came out immediately and brought all the necessary parts to get us up an running within the hour. We would not hesitate in recommending them . Excellent service , great value , and nice people to deal with . Thanks for all your help . Kind regards Chris Dawson